Contact Prime Promo Gear

You can also email [email protected]. Please include your order number if your message concerns an existing order.

Questions about a product, an order or a business project? Send us a message below so we can direct it to the right person. If you are contacting us about an existing order, include your order number.

How we can help

• Customer support and orders: questions about products, artwork, proofs, delivery or an order you have placed.
• Returns: ask for return instructions before sending an item back.
• Business and bulk orders: tell us the product, quantity, artwork and deadline so we can discuss your requirements.
• Privacy enquiries: use “Privacy” as the subject of your message.

Send us a message

Choose a clear subject and include the details we need to help. Please do not send payment card information in the form.

Company details

Prime Promo Gear Ltd
Company number: 17397732
Registered in England and Wales
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

The registered office is a statutory company address. It is not a returns address unless we expressly confirm otherwise. Please contact us for the correct return instructions.