Cookie Policy

Last updated: 19 September 2026

How this website uses cookies

Cookies and similar browser storage can keep a basket working, maintain a checkout session, recognise a signed-in account and protect forms from abuse. We use the technologies needed for these requested functions. See our Privacy Policy for how personal information is handled.

Cookies you may see

• WooCommerce basket and checkout: woocommerce_items_in_cart, woocommerce_cart_hash and wp_woocommerce_session_* may appear when you use the shop. They maintain basket contents and the checkout session.
• WordPress account: sign-in and account-preference cookies such as wordpress_logged_in_*, wordpress_sec_* and wp-settings-* may appear if you sign in. They support authentication and your requested account settings.
• Basket browser storage: WooCommerce may use browser storage such as storeApiCartData and storeApiNonce while you use the cart and checkout.
• Chat: if you send a chat message or file, commerce-agent-thread is saved in browser storage so you can continue that conversation on another page. Viewing the site alone does not create this identifier.
• Security: a short-lived __cf_bm cookie may be set by Cloudflare on a service used by our email signup form to distinguish automated traffic. Security logs and similar safeguards help protect the site.

The exact set depends on the pages and features you use. Basket and sign-in cookies are not placed merely because you read an information page. Browser settings can delete or block cookies, but blocking essential cookies may prevent basket or account features from working.

Analytics and advertising

We have disabled WooCommerce order-attribution cookies and do not currently use optional analytics or advertising cookies on the storefront. If we introduce technology that requires consent, we will provide a choice before it is used and a way to change that choice later.

Questions

Email [email protected] if you have a question about a cookie or notice unexpected tracking technology.