Production Overview

From your specification to production

Choose the patch type, size, quantity, finish and backing shown on the product page. The configuration and artwork instructions become part of the order we review. For a product or option that is not listed, contact us before ordering.

Artwork and proof

Send usable artwork when requested. We may ask for a clearer file or clarification before production. Where a proof is provided, check the spelling, colours, dimensions, placement and other details carefully before approving it. Approval authorises us to make the item to the agreed specification, subject to reasonable production tolerances. Read our Personalisation & Artwork Policy and proof guide.

Timing and delivery

Production timing depends on the product, quantity, artwork readiness and any proof approval. A displayed estimate is not a guaranteed arrival date. Delivery options and charges depend on the destination and must be confirmed before you place an order. See Shipping & Delivery or email [email protected] if a deadline matters.

Changes or problems

Contact us as soon as possible if a specification needs to change. Changes after approval or production starts may affect price and timing. If the delivered item is faulty or does not match the agreed specification, contact us; your statutory rights remain in place. See Returns & Refunds.