Model Cancellation Form
If you wish to cancel an eligible online order for standard goods, you can email [email protected] and clearly tell us you wish to cancel. This form is optional; you do not have to use these exact words.
Model cancellation notice
To: Prime Promo Gear Ltd, trading as Prime Promo Gear
Email: [email protected]
I give notice that I cancel my contract for the following eligible goods:
- Order number:
- Goods:
- Date ordered:
- Date received:
- Customer name:
- Customer address:
- Email or phone:
- Date of this notice:
Copy the details above into an email, or write to us using the contact details in our Terms & Conditions. Please ask for return instructions before sending goods. The registered office is not a returns address.
The statutory change-of-mind exception may apply to goods made to your personal specifications or clearly personalised. Faulty or misdescribed goods remain covered by consumer rights. See our Returns & Refunds Policy.